2013年2月16日土曜日

ペルー文化庁から返事がありました

マチュピチュの入場券をオンライン購入できない件について、ペルー文化庁にメールで問い合わせていたのですが返事がありました。

3週間もすればオンラインの支払いシステムが直るかもしれないからまた試してくれと言う感じでしょうか。
そしてクスコのホテルをもう決めているならそこに相談すれば対応してくれるだろうということと、その他の方法は旅行代理店だと言っています。

マチュピチュ入場券なら2,3日前に、ワイナピチュにもいくのなら2週間前には買っておくようにのことですね。

まぁ私はまだ時間があるからもう少し様子を見ながら考えることにします。

まるとん


以下がペルー文化庁から来たメールです。

Dear Maruton
We are so sorry but Visa in Perú had so many problems with stolen and cloned cards, for this reason, unfortunately all online payments are suspended, you can not pay with none card. Solution time is not dependent on us, if not of VISA in Peru, please try it within 3 weeks, at which time probably the online payment system this restored.

I suggest, if you have already employed a hotel o some service in Cusco they are able to help you to purchase your ticket. Another option is to contact to some travel agency. On our website www.machupicchu.gob.pe - Consultas (Queries)- agency, you can see the list of the travel agency.
Remember that you have 6 hours to make the payment or your reservation will be cancelled.

If you want to visit only Machupicchu City, you can buy your tickets with 3 to 2 days in advance, if you want to visit Machupicchu and Huaynapicchu you need buy your tickets with 2 weeks in advance.

In Perú:

You can make your reservation on our website www.machupicchu.gob.pe and pay Any office of the Banco de la Nación it is necessary to bring the printed RESERVATION FORMAT; Hours of Availability: Monday to Friday from 8:00 - 17:30 hrs and Saturday from 9:00 - 13:00hrs. Only you can pay in cash and Soles (Peruvian currency).

In Cusco:
In our authorized offices located on Av. De la Cultura Nº238 Condominio Huascar Wanchaq. Hours availability from Monday to Saturday 07:00 – 18:30. you can book and pay (closed holidays).
The AATC (Association of voyages and travel agencies) located on Calle Nueva Baja N º 424, Cusco - Peru
Phone: (084) 22-2580. Hours of availability: Monday to Friday from 9:00 - 16:00hrs. you can pay just with Visa Card
Remember that you have 6 hours to make the payment or your reservation will be cancelled.
Thanks for your understanding.

Sincerely,
Liz Leiva Mora

CALL CENTER
DIRECCION REGIONAL DE CULTURA CUSCO
Facebook, Skype y Twitter: DRC Cusco Ministerio de Cultura Call Center
e-mail: callcenter@drc-cusco.gob.pe
Telefono: (51) 84 236061
Direccion: Av. de la Cultura Nº238 Condominio Huascar Wanchaq - Cusco, Perú


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